Strand Hospitality is looking for a Guest Services Representative for our Hope Hotel & Conference Center located on the Wright-Patterson AFB in Dayton, OH. What is the role of a Guest Services Representative? An overview of the position would include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will make sure that you offer stellar customer service and provide memorable hospitality experiences for our guests. If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes, we’d like to meet you. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner.